She felt the other taxpayers had a right to know where their information went. "At no time did he ask who I was, so that he would have some connection to the material."īaxter then took the paperwork home and decided to contact Go Public, because of how this was handled. is considered more secure?" Baxter asked. "To store it for ten days - until I get their envelope - and then put it in the mail. "I don’t see why someone couldn't have come out and received it. As far as I’m concerned if I’d put it in their hand, it’s secure." "I was sitting in front of the building," she said. She asked for someone to come out to meet her - so she could hand over the sensitive records, personally - but said she was told that wasn’t possible. Otherwise, Baxter said, he told her she would have to wait ten days for the CRA to send her a specially-labelled envelope, which she could then use to mail the material back to the agency. She could go home and get a fresh envelope, address it with the exact wording he gave her, and then drive back to Surrey to put it in the drop box. When he came back, she said, he gave her two choices. She managed to get through to an employee somewhere in Canada, who put her on hold for several minutes. The security guard suggested she put the unlabelled, open package - with several people’s tax information in it - in the drop box outside.īaxter said she felt that was inadequate, so she went back to her car and tried phoning the main CRA number again. He’s on camera, afraid to talk to a taxpayer at the door of the tax building." "He kind of looked around and didn’t say anything … and then he said ‘I’m on camera’," she said.
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He indicated he couldn’t advise her or even speak to her, Baxter said, because he was being monitored. He told her the public information office closed a few months ago, she said. "In the doorway is a security guard standing smack in the doorway," said Baxter, who felt he was there strictly to keep people out. She didn’t get the kind of response she expected. When she couldn’t get through, she decided to deliver the records in person to the tax centre in Surrey. Submit your story ideas to Kathy Tomlinson at Go Publicīaxter said she didn’t look at the contents, but instead called the main CRA number, to report the obvious mistake.
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